You can use any one of them considering your situation. It is very easy for users to learn to use it. All your important files in your HTC phones can be backed up. The apps and Android system in your phone can be upgraded through this synchronic tool. When the software has run, it will sync your files automatically. Click Home to check whether the HTC phone is connected. The property of device will be shown on the screen, such as the type of HTC device, the sync history, the version of Android and HTC Sense, and the number of software.
If you want to expand or collapse, tap the arrow. To transfer a file from HTC phone to Mac, you should find the file, right click, choose Copy to Computer, then send the photo to an existing file, or instead you can create a new one to send it to. Tap the Music button, choose Music Settings which are on the left. Also, you can use this tool to transfer files from iTunes in your Mac to this tool automatically. This Sync Manager supports the video format including: You should install the suitable codec on your Mac for playing different video formats. Also, it will help you restore data backed up in a few seconds.
With its help, you can share the songs, videos, photos or more files between your Mac and HTC smartphone in spite of the different operating platforms Mac OS and Android. Moreover, it not only can transfer files between these devices but also can manage apps.
The apps can be downloaded, installed, uninstalled and backed up by this tool. Besides, the text messages can be received and send on Mac. If you want to keep the messages, you can create a backup for them in.
The main feature of dr. It is very reliable because the developer of this tool is Google, which develop the Android. When you use it, you will find your HTC smartphone is just as a Mac external hard disk. You can transfer and view the file on your phone through this software.
The method to use it is pretty easy. Your phone just becomes a hard disk of your Mac. The main feature of this tool: SyncMate for Mac is one of the best sync tools to exchange the data between Mac and some other devices including phone, online accounts iCloud, Google and so on , computer and portable device. Neither of these have worked for me for some time, so you may wish to re-check Ntofications for pending update, or re-try connection if you have already installed.
Please ignore if this was not the problem that was being described in this thread. Last night my phone was able to be manually updated, was this a Telstra update? It was upgraded to a HI, my first post. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic. January Androide 4. Since update to 4. How am I supposed to sync with PC? Also lost the option to have phone appear as a disc drive on pc. Well done to the guys who put the package together and to the QA team for getting it so wrong. Anyone know who to log an actual fault call with? Share Facebook Twitter Email Permalink. All forum topics Previous Topic Next Topic. Was this helpful? Yes it was, thank you No, I still need help. In response to firstbase.
They advised that it would be distributed by the service providers Telstra for me very soon.
Software Upgrade Assistant (HTC) - Repair Assistant
But that's up to Telstra to get on the ball. I can now see my photos in 'Gallery' but can't do anything with them, e. Also, sync button doesn't appear as instructed in their blog, therefore can't sync either. In response to skbotshan. From what i've seen with mine, HTC Sync on your computer will automatically pick the phone up when it is connected i'm using Win7 , there is no longer a need to select it on your phone. However, it also connects the phone in Mass Storage Mode automatically as well now at the same time i've been able to see the phone under the 'My Computer' area as connected portable device.
With Mac's i'm not too sure how things would be working now as I haven't got an available mac machine to do some troubleshooting with unfortunately Josh Tech Expert Need additional help?
Book a Telstra Tech Bar appointment. Although I am Telstra staff, any views express are my own and don't necessarily reflect those of Telstra. In response to JCKH. In response to c2moore. That's another one of the errors c2, the Sync Manager download link is in the 4. They forgot to code for the existence of the HTC Sync Manager on the computer before firing up the link to the Sync Manager download site. Very bright techos at HTC. It appears there are problems on Apple and Microsoft.
They're so good at fixing things that work so they don't work. WalterWombat Level 1: Hi there. It takes quite a while for the initial sync but it seems to work OK so far. In response to WalterWombat. In response to maxoid. There is no fix for post Android 4. In fact, they're still becoming aware that there are problems.
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They seem to think that the only version of SM that they have works for all platforms, e. Apple and MS Windows.
So ignorant of them! When I troubleshot with them on the phone, they didn't even have an Apple machine to use. The testing was non-existent!
HTC U11 - How do I get HTC Sync Manager to recognize my phon - Support | HTC Singapore
I certainly would love to hear from any other Mac users that have attempted to use Sync Manager. In response to akakm. Junior Detective. Yes, this happended since the upgrade. In response to jasnick. Visited Telstra, rang HTC and no one has any ideas. Companionlink worked but Android sync couldn't even connect.
Hopefully Telstra will push the update sooner rather than later.